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    Clients

    Know every client inside out, in one secure place.

    Your clients are the heart of your business. MassageOS keeps contact details, treatment history, SOAP notes and forms organised — so you spend less time searching and more time delivering care that keeps clients coming back.

    Massage therapist reviewing client records on a tablet
    One secure profile
    Digital SOAP notes
    Forms before arrival
    Track every visit
    Massage therapist at desk reviewing client CRM dashboard
    The Simple Way

    Every client detail, ready when you need it.

    If you're still digging through notebooks or old messages to remember who's who, you're losing time every week. MassageOS keeps every client organised — so you walk into each session already knowing what they need.

    • One secure profile for every client
    • Digital SOAP notes and treatment history
    • Intake and consent forms before arrival
    • Track progress and outcomes over time
    Everything You Get

    Every tool to know and grow your clients

    Tap any feature to see the details. Simple, elegant, and built for massage therapists.

    Client CRM

    Keep every client organised in one place.

    Store everything you need to know about your clients in one secure profile. From contact details and appointment history to notes, forms and communications, you'll always have the information you need to provide a professional and personalised experience.

    Client CRM
    SK
    Sarah K.
    VIP · 24 visits
    History
    Notes
    Forms

    Client CRM

    Keep every client organised in one place.

    Store everything you need to know about your clients in one secure profile. From contact details and appointment history to notes, forms and communications, you'll always have the information you need to provide a professional and personalised experience.

    Client CRM
    SK
    Sarah K.
    VIP · 24 visits
    History
    Notes
    Forms

    Contacts

    Build and manage your client database.

    Keep your entire client list organised and easy to access. Search, filter and organise your contacts in seconds, making it simple to stay connected with new enquiries, existing clients and long-term members.

    Contacts
    S
    Sarah K.
    J
    James T.
    M
    Mia L.
    Search & filter in seconds

    Leads & Enquiries

    Never lose a potential client.

    Track every new enquiry from the moment they contact your business. Follow their journey from enquiry to first appointment and turn more leads into loyal, paying clients with a simple and organised follow-up process.

    Leads & Enquiries
    New enquiryFollow up
    EnquiryBooked

    Client History

    See every interaction at a glance.

    Access a complete timeline of each client's journey with your business. View appointments, payments, messages, forms and notes in one place, giving you the full picture before every treatment.

    Client Timeline
    Today · Remedial massage
    2 wks ago · Payment $90
    1 mo ago · SMS reply

    Treatment History

    Deliver more personalised treatments.

    Keep a detailed record of every treatment you've provided. Easily review previous sessions, techniques used and client feedback so you can continue treatments with confidence and consistency.

    Treatment History
    Remedial · lower back
    Sports · shoulder
    Relaxation · full body

    SOAP Notes

    Create professional treatment records.

    Record detailed SOAP notes quickly and securely after every appointment. Keep accurate treatment records, monitor client progress and maintain professional documentation that is always easy to access.

    SOAP Notes
    S - Subjective
    O - Objective
    A - Assessment
    P - Plan
    Professional & secure

    Intake Forms

    Collect client information before they arrive.

    Send digital intake forms that clients can complete from their phone or computer before their appointment. Save time on paperwork while ensuring you have all the information you need before treatment begins.

    Intake Forms
    Health history
    Filled out before they arrive

    Consent Forms

    Protect your business with digital consent.

    Allow clients to securely review and sign consent forms online. All signed documents are stored safely within their client profile, making it easy to access whenever needed.

    Consent Forms
    Signature
    Sarah K.
    Signed & stored securely

    Progress Notes

    Track every step of the journey.

    Monitor your clients' progress over multiple treatments with detailed notes and observations. Celebrate improvements, identify patterns and provide a higher level of ongoing care.

    Progress Notes
    Pain levels improving each visit

    Client Tags

    Organise clients your way.

    Group clients using custom tags such as VIP, Pregnancy, Sports Massage, Monthly Member or Follow Up. Quickly find the right people for marketing campaigns, reminders or special offers.

    Client Tags
    VIPPregnancySportsMonthlyFollow up

    Before & After Photos

    Keep visual treatment records.

    Securely upload and store before and after photos directly within each client's profile. Perfect for documenting rehabilitation, posture improvements, recovery progress and treatment outcomes.

    Before & After
    BeforeAfter

    Documents

    Store everything in one place.

    Keep important files such as referrals, medical documents, assessments and client records securely attached to each profile. Everything stays organised, protected and available whenever you need it.

    Documents
    📄 Medical referral
    📋 Assessment
    🗂 Treatment plan
    The Result

    Better care. Loyal clients. A business that grows itself.

    Every client detail in one place. Notes ready before they arrive. Progress tracked over time. You stop searching for information and start delivering the kind of personal care that keeps clients coming back for years.

    1
    Profile per client
    0
    Paperwork to chase
    Lifelong records
    Happy client leaving a massage clinic after treatment
    Built For How You Work

    One client record. Every kind of practice.

    Whether you travel to clients, work from home, or run a busy clinic, MassageOS keeps every client detail organised and ready when you need it.

    Mobile Massage

    Mobile Massage

    Pull up any client's notes and history on your phone before you walk through their door. Every detail travels with you.

    Home & Studio

    Home & Studio

    Intake and consent forms arrive filled out before clients reach your table. SOAP notes stay tidy in one secure profile.

    Spa & Clinic

    Spa & Clinic

    Every therapist sees the same client history, notes, and progress. Handovers are seamless and nothing gets lost.

    FAQ

    Questions, answered

    Ready to know every client?

    Keep every detail organised, deliver more personal care, and build lasting relationships that fill your calendar. Your better client experience starts today.