Effective Date: May 21, 2026
MassageOS (“MassageOS”, “we”, “our”, or “us”) is operated by HeroAI Pty Ltd. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use the MassageOS platform, website, applications, AI tools, and related services (“Services”).
By using MassageOS, you agree to the practices described in this Privacy Policy.
HeroAI Pty Ltd
Website: https://massageos.ai
Email: support@massageos.com
MassageOS is an all-in-one software platform built for massage therapists, wellness businesses, and service providers to manage bookings, communication, marketing, automation, and client relationships.
We may collect personal information directly from you, automatically through your use of the Services, or from third-party integrations.
When you create an account, contact us, book services, or use the platform, we may collect:
When you use MassageOS, we may automatically collect:
We may receive information from integrations and external platforms including:
We use collected information to:
By providing your phone number, you consent to receive communications from MassageOS and businesses using the platform, which may include:
Message frequency may vary.
Standard message and data rates may apply depending on your mobile carrier.
You may opt out of marketing SMS communications at any time by:
Consent to receive SMS messages is not a condition of purchase.
MassageOS and HeroAI Pty Ltd are not responsible for carrier delays or message delivery failures.
By providing your email address, you consent to receive:
You may unsubscribe from marketing emails at any time using the unsubscribe link included in emails or by contacting us directly.
Transactional or service-related emails may still be sent even if you opt out of marketing communications.
MassageOS may use artificial intelligence technologies to:
By using MassageOS, you acknowledge that some communications may be generated or assisted by AI systems.
We continuously improve these systems but do not guarantee complete accuracy of AI-generated outputs.
We use cookies, analytics tools, pixels, and similar technologies to:
Third-party services such as Google Analytics and Meta Pixel may also collect information through our website.
You can manage cookie preferences through your browser settings.
We may share information with:
Third-party providers that help us operate the platform, including:
Platforms connected by users such as:
We may disclose information if required by law, regulation, subpoena, court order, or government request.
If HeroAI Pty Ltd is involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction.
We do not sell personal information to third parties.
We retain personal information only as long as necessary to:
We may retain backup copies and archived records where legally required or operationally necessary.
We implement reasonable administrative, technical, and organizational measures to protect personal information from:
However, no online platform or transmission method is completely secure, and we cannot guarantee absolute security.
Depending on your location and applicable laws, you may have rights to:
To exercise your rights, contact: support@massageos.com
We may need to verify your identity before processing requests.
MassageOS may contain links to third-party websites or services.
We are not responsible for:
Users should review the privacy policies of those services separately.
Your information may be processed or stored in countries outside your jurisdiction, including countries with different privacy laws.
By using MassageOS, you consent to the transfer and processing of information internationally where necessary to provide Services.
MassageOS is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take steps to delete it.
We may update this Privacy Policy from time to time.
Updated versions will be posted on the MassageOS website or platform with the revised effective date.
Continued use of MassageOS after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy or our data practices, please contact:
Website: https://massageos.ai
Email: hello@massageos.ai
Thank you for trusting MassageOS.
HeroAI Pty Ltd